Meta16Labs
AI platform for digital government

eGovAI

Citizen services, programme workflows and accountable public-sector intelligence on sovereign infrastructure.

Public programmes fail at the last mile, not in the policy. eGovAI instruments that last mile — every application, approval, disbursement and grievance is a tracked object with an owner, a clock and an audit trail.

Capabilities

What eGovAI does.

Citizen services

Application intake, eligibility, verification and disbursement as one tracked flow.

Programme operations

Scheme configuration, field workforce management and beneficiary registries.

Accountability

Every decision carries an owner, a timestamp and a reason code. Nothing is unattributable.

Grievance redressal

Escalation ladders with SLA clocks visible to citizen and administrator alike.

Decision intelligence

Live programme dashboards for secretaries and district officers, not month-old PDFs.

Sovereign hosting

Runs on government cloud or on-premise. Data never leaves the jurisdiction.

In operation

Operating inside state health departments, ESIC and national programme infrastructure.

8,500+
registrations managed
100%
financial transparency
3.5M
ESI card holders served
24/7
monitored operations